Responsible Gaming

Gaming Should Be Entertainment

At Parimatch, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or generate income. Always gamble within your means and set limits that you can afford to lose.

If you find yourself gambling more than intended or experiencing negative consequences, please reach out for support immediately.

Age Verification

Parimatch is strictly for individuals aged 18 years and above, or the applicable legal age in your jurisdiction in India. We are committed to preventing underage gambling and protecting minors.

By accessing and using our platform, you confirm that you meet the legal age requirement and have the legal capacity to enter into gambling agreements.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, problem gambling may be developing:

• Spending more time or money on gambling than intended
• Constantly thinking about gambling or past gaming sessions
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or amounts spent from family and friends
• Gambling to escape problems, stress, anxiety, or depression
• Neglecting work, school, family, or personal responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Experiencing mood swings or irritability when unable to gamble
• Failed attempts to cut back or stop gambling
• Lying about the extent of your gambling habits

Self-Help Tools & Responsible Gaming Features

Parimatch provides several tools to help you maintain control over your gaming:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much money you spend.
• Loss Limits: Establish maximum loss thresholds to prevent excessive losses.
• Reality Checks: Receive regular notifications reminding you of your gaming duration and spending.
• Session Time Limits: Set automatic session duration limits to take regular breaks.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account.
• Account Pause: Request a cooling-off period to step away from gambling.

To access these tools, visit your account settings or contact our customer support team.

Support Organizations & Resources

If you are struggling with problem gambling, help is available. Please reach out to one of the following organizations:

India & South Asia

• All India Gaming Federation (AIGF): Industry body promoting responsible gaming standards in India.
• Indian Psychiatric Society: Provides mental health support and counseling services for addiction issues.

International Support Services

• GamCare (UK): www.gamcare.org.uk – Free counseling and support for problem gamblers.
• GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme for online gambling.
• Gambling Help Online (Australia): www.gamblinghelponline.org.au – Free counseling and referral service.
• Responsible Gambling Council (Canada): www.responsiblegambling.org – Resources and prevention programs.
• National Council on Problem Gambling (USA): www.ncpgambling.org – 24/7 helpline: 1-800-GAMBLER.

Mental Health Support

If you are experiencing depression, anxiety, or other mental health concerns related to gambling, please consult a mental health professional or contact:

• AASRA (Helpline): 9820466726 – 24/7 emotional support
• iCall (Mental Health Support): 9152987821 – Free counseling services

Get Help Today

If you believe you have a gambling problem or are concerned about your gaming habits, seek help immediately. There is no shame in reaching out for support. Professional counselors and support groups are available to help you regain control and find a path toward recovery.

Remember: Gambling should only ever be entertainment, not a source of income or stress. Your well-being is our priority.

If you need immediate assistance, contact one of the support organizations listed above or reach out to Parimatch's customer support team for guidance on self-exclusion and responsible gaming options.